ORDER PROCESSING EXECUTIVES
- Designation: Client Coordinator
- Experiencee: 0 -1 year
- Full time / Part time: Full time
- Education: UG – Any Graduate – Any Specialization
DESCRIPTION
- MIS comprehension
- Enhancing existing scope’s volumes/new scopes
- Building rapport with point of contact and conference calls.
- Documenting historical behavior of client
- Maintaining SLAs
- Ensuring client satisfaction at delivery level
- Sustaining business compliance
- Professionally handling customer complaint
- Preserving existing book of business
PROFICIENCY
- Excellent writing and verbal communication skills.
- High energy levels, drive and resilience.
- Good computer knowledge, skillful at using the Internet, and demonstrable.
- Intelligent and good logical reasoning.
- Ability to work under constant pressure.
- A smart, hardworking, ambitious, and Ability to Learn, Flexibility & Adaptability.
- Exploring and identifying new line of business from existing clients